Cloud computing: A bright light for business

One of the most successful business people of our time, Apple’s late co-founder Steve Jobs, was one of the first to recognise the benefits of the “cloud”, which put simply is a term used to describe a model of computing which enables on-demand network access to a shared pool of resource. When Jobs rejoined Apple in 1996, one of his first acts was to move all of the company’s data – including fiercely protected information about the business’s future plans – to Apple’s servers, rather than entrusting that valuable information to individual computers.

Andy Burton, chairman of the Cloud Industry Forum, an industry group, cites the case of LawWare, based in Edinburgh, which writes software for legal practices (LawCloud): it wanted to speed up implementation, and so turned to cloud providers so it could rapidly develop projects for customers. “The time taken to implement a new system went from weeks to hours,” says Burton.

He says that the problem with the word “cloud” is that many people find it ambiguous: is it about flexibility, or speed, or cost? He argues that “it makes you a more competitive organisation” and that the key question to ask is which of those three is the most important to improve, and focus on how cloud systems can help.

In June 2009, just after Michael Jackson’s death, Twitter saw traffic peak at 456 tweets a second but, by August 2011, following news of Beyoncé’s pregnancy, it was generating 8,868 tweets a second. Flexible cloud-based servers meant that Twitter could handle that explosive growth – few companies could forecast and manage such expansion on internal systems.

The idea that cloud services will make a big difference to businesses has been a recurrent theme of technology discussions for the past 10 years or so. Certainly, UK businesses have indicated that they are ready to adopt cloud computing. A study in the first half of 2011, which polled IT and business decision-makers across the private and public sectors, found that almost half already use cloud services. The private sector leads the way, with those employing more than 20 people ahead of smaller businesses in adoption (52% v 38%) – even though the latter could gain more because of the lower capital spending cloud computing requires. The driver for adoption is overwhelmingly cited as flexibility, with only 16% citing cost savings, though that figure rockets up to 69% among those already using cloud services.

It’s not just going to be about Hotmail any more. The cloud is coming, and the only question soon might be why your business isn’t on board.

Read the full article in The Guardian Newspaper, in the Cloud technology supplement, printed on 17th October 2011 or see their Cloud technology news section at Guardian Cloud News

The Journey to the Cloud continues to gain momentum

Microsoft has confirmed that Investment in Cloud based infrastructure continues to grow as businesses move from legacy systems and limited deployments to more comprehensive cloud based solutions.

Cloud adoption continues to gain traction in the legal profession as more and more law firms in Scotland and England recognise the increased opportunities that Cloud presents.

One such Cloud provider has seen a phenomenal growth over the last 12 months, with its client base increasing by 50 new Law firm Cloud start-ups in this short time and growing.

Warren Wander, Managing Director of LawCloud explains that the technology is now ripe for Cloud adoption, and that there has never been a better time for law firms to review their technologies. Wander says that planning for improved efficiencies and cost savings by embracing Cloud technologies and services is a vital ingredient in todays competitive market place.

“The new ways that this technology can be delivered creates opportunities for lawyers to embrace, such as flexible working, scalability, technology simplification. Headaches that existied with traditional technologies are removed such as performance issues and backup problems. Cloud enables concepts such as the virtual office, where lawyers can team up and work together without being bound to traditional partnership premise & practice.”

Alongside the opportunities for legal branding, collaborative membership groups are becoming more commonplace, where lawyers are using this kind of technology to strengthen their proposition and work together in new and interesting ways.

Winston Churchill once said “The empires of the future are the empires of the mind” and never has this saying been more apparent.

LawCloud’s data centre partner is named global Microsoft Hosting Solutions Partner of the Year.


We are delighted to announce that today, Rise, LawCloud’s Data Centre Partner has been named as Microsoft’s global Hosting Solutions Partner of the Year for 2011. This acknowledges Rise as the partner of choice for demonstrating Cloud solutions, innovation and our commitment to partnering with Microsoft.

Our selection criteria for hosting LawCloud was stringent and an absolutely essential choice for the future of LawCloud. This award confirms that our choice of hosting partner was absolutely correct.
Beating strong competition from over 3000 entrants, Rises’ revolutionary DataCenter on Demand service has been recognized for providing outstanding solutions and services to the partner community.

This award is a testament to our alliance with Microsoft and Rise and we are proud to be officially recognized on the global stage as working with Microsoft’s Hosting Solutions Partner of the Year. This award reflects Rise’s commitment to its partners and their customers by offering them the most flexible, affordable and manageable platform possible, and we are delighted to reinforce that through this acknowledgment.

Get more LawCloud News here, find out more about Rise here

Cloud computing for lawyers: a lawyer looks at LawCloud

We’ve had some great positive feedback from clients over the past fifteen years on our flagship legal technology product, LawWare Enterprise. Gavin Ward, consultant to LawCloud and Scottish lawyer joined us in September 2010 and, four months on, he shares his views on an important technical aspect of LawWare, together with his views on LawCloud, which houses the LawWare product in the cloud. Specific reference is made to key performance indicitors within the practice management software, benefits such as flexible working and scalability and also discussion of some of the current buzz from corners of the UK legal market on cloud computing generally looking towards 2011 :-

“Having joined LawWare four months ago, I thought it would be instructive and constructive to examine parts of the LawWare product, particularly as it stands within the new technology of LawCloud, as I see it from a legal perspective and to give my opinions on why I think it has performed well, particularly in the Scottish legal market, having retained around 180 law firm clients.

KPIs within LawWare: Key Performance Indicators

LawWare is one of the most flexible legal technology providers in the UK. Enterprise, for instance, can automatically monitor any number of the 81 KPIs with which it has been programmed. Each lawyer who uses this has the ability to select those about which they want to be kept informed. They can also select the “warning” and “critical” thresholds that they want Enterprise to apply in such a way that risk is managed well for their practice. However, risk management is not confined to just fee earners; partners and managers can set KPIs that monitor either the firm-wide position, or members of their team or themselves only.

When Managing Director Warren Wander announced this creation several years ago, he noted that “The idea of this automatic monitoring service came from our client base. Initially we were getting requests from different clients for reports and enquiry screens that they could use to check particular items (what we have termed as Key Performance Indicators or KPI’s). We realised that these were all variants of common themes and that we could put these altogether in a configurable fashion and let various members of staff choose what they wanted Enterprise to monitor for them. The result is amazingly simple – yet astonishingly powerful, whether you are Managing Partner, Practice Manager, Secretary or Cashier – there is something for everyone. The result is that Enterprise genuinely supports staff in their need to be informed about the KPI’s that affect them, without having to trawl the system themselves looking at various Enquiry Screens and running any number of Reports”.

Partners and other fee earners can be confident knowing that, when a threshold or trigger is breached, they will be alerted. This can prove to be a useful tool for client care purposes: clients will or, perhaps more accurately, should be happier knowing that their lawyers are in full command of deadlines and obligations. Afterall, an issue nipped in the bud early is far easier to deal with than one not picked up until several weeks later

Firms as a whole can be confident that exposure to risk is dramatically reduced; firms’ clients can be just as confident.

Three of the main benefits of using LawCloud

LawWare sits as an essential element of the LawCloud package. I thought it would, therefore, be beneficial to readers for me to summarise the main benefits of the LawCloud product itself as I see them.

1. Protecting the law firm

Risk management and practice management are two of the main considerations for practice managers of law firms. Given that LawCloud is hosted by a dedicated, green, UK-based server, practice managers can be assured of first class data protection, high availability storage and secure backup. Indeed, data protection is one of the hot topics at the moment in terms of legal issues of the cloud. In the Guardian’s article, “Keeping your legal head above the cloud”, published on 10 January 2010, Graham Hann, partner at Taylor Wessing, a law firm that works with both providers and clients of cloud services, notes that data protection is one of the biggest areas of concern: “the primary issues are security, access and location. Data protection laws are very strong in the EU”. Ahead of the game with legal technology, LawCloud is based in the UK and complies with its obligations under the Data Protection 1998. Indeed, it has to comply with its obligations under the Data Protection Act 1998 or may face enforcement from the Information Commissioner. At the same time, it is recognised that law firms have an obligation to protect their own clients’ data under data protection legislation. In light of this, law firms should be confident that LawCloud can provide protection against some of the most signficant risks facing them; if a law firm gets it wrong it may end up like ACS Law and its catastrophic data protection failings in 2010.

2. Saving on cost

Cloud computing grants flexible access to high-tech applications without software having to be delivered in a box. The world has been seeing cloud applications launching for the past few years, including e.g. gmail for email, dropbox for electronic document storage, or Amazon Web Services as a public cloud provider, which recently hosted then removed Wikileaks. Now, legal practice management software is available in the cloud for a low fixed monthly subscription fee. This is a particularly big benefit for start-up legal practices. For the associate or partner or indeed team of associates or partners looking to break away from their current law firm in the recession, LawCloud is ideal as it lets them acquire their own legal IT infrastructure within a day without a large upfront payment. Nevertheless, growing practices and traditional law firms will also feel the benefits.

3. Working remotely

Whether at home, office, court (if the judge agrees), meeting or travelling, cloud computing lets lawyers access their legal IT securely from their desktops, laptops, iPhone or BlackBerries provided they have a working Internet connection. In addition to benefitting lawyers on the move across the country, or countries, remote access to the legal IT infrastructure provided by LawCloud means that law firms looking to expand into new offices can do so without having to worry about completely new IT systems; an Internet connection will suffice.

Cloud computing growth as a legal IT prediction for 2011

I thought it would be pertinent to finish by taking a look at what some of the top legal commentators and practitioners are saying about cloud computing, looking forward to 2011.

Cloud Computer

Cloud Computer

As part of Professor Richard Susskind’s law firm technology predictions for 2011, the cloud is discussed as follows with more emphasis on the need to allay security concerns:-

“Many firms will move their data and processing to the cloud. Confidentiality concerns are being addressed and, in any event, it is probable that a first-rate outsource provider will offer better security than many firms can provide for themselves. This applies to litigation as much as to other things – much litigation data is either price-sensitive or very personal; how many firms can say in a post-WikiLeaks world that they are truly confident of their own security?”

Similarly, Brian Inkster discusses cloud computing in his new blawg on legal practice, past, present and future, The Time Blawg, where, at item 5, he states that:-

“I must agree with Nicole Black on the topic of Cloud Computing:-

Cloud computing – where data and platforms are stored on servers located outside of a law office – is on the rise. For many lawyers, cloud computing is an affordable and flexible alternative to traditional server or desktop-based software platforms. In 2010, legal ethics committees across the country issued opinions offering guidelines for lawyers hoping to use cloud computing platforms in their practice. The issuance of guidelines was encouraging and offered lawyers a useful road map that ensured the ethical deployment of cloud computing platforms in their practices. Accordingly, as the comfort level for cloud computing increases along with demand, more innovative legal cloud computing platforms will be developed and the vendors will become increasingly responsive to the ethical concerns raised by lawyers.

In the UK we will I believe see a greater take up amongst lawyers of cloud computing in 2011.

In Scotland we now have cloud computing offerings tailored for the legal profession…”

Any queries?

If you’d like more information on any of this, I, or any of my colleagues at LawCloud, would be happy to discuss. Call us on 0845 2020 577 or find us on Twitter or our new open group on Linkedin, “Cloud for Lawyers”.

Best wishes
Gavin Ward”

Registers of Scotland: ARTL Case Study – Partnering with LawWare

Video presentation by Simon Greig, Sales Manager at LawWare, discussing the business benefits of partnering with Registers of Scotland and ARTL.

LawCloud: Cloud for Lawyers UK