Converting telephone enquiries into clients may sometimes appear a little difficult. If significant numbers of enquiries are coming in but you are not seeing client numbers increase, there are a
Month: April 2017
4th European Anti-Money Laundering Directive comes into force
The fourth European Anti-Money Laundering Directive came into force on 26th June 2015. It is only now that the UK is transposing its requirements into local law. The Treasury hopes the UK
Business training for solicitors: is the system delivering the goods?
“80% of solicitors believe they provide good client service; only 40% of clients believe they receive it”. Ouch! It made me wonder if the system for business training for solicitors is
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